Homey Reviews

I really dig my Homey Pro, but man, the cost is just pure GREED, which is why I can’t give it more than 2 stars. You might wonder why? Who in their right mind would charge full price for beta products? The hardware in this thing is built on a Raspberry Pi, which runs about 250 ddk, let’s say 500 ddk with RAM and all that jazz, or even 1000 ddk (Danish currency). Then there’s the software; sure, they deserve to make some cash for what they’ve built, but 2000-2800 ddk? For a beta version device? No way, José.

No doubt, the Homey Pro is currently the top dog in the Smart Home game, but that doesn’t excuse the ridiculous price tag they slapped on it. I really hope another company steps up to challenge Athom so we can kick this greed to the curb.

When it comes to software, let’s compare it to other stuff. Take gaming, for example. Beta versions or early access usually come at a discounted rate. Adobe did the same with Photoshop back in the day; not sure if they still do, but it’s pretty standard to offer a discount for unfinished products. But not Athom, it’s all about greed, greed, greed.

I’ve owned other devices based on Raspberry Pi, like a 3D printer and my home theater control system. That one’s toast now, but it had similar hardware and software, and I paid 1500 ddk for it back in 2018, and it was a finished product. Sure, prices go up, but come on, 3400 ddk???

I’m a fan of the device, no doubt about it, but the price is just nuts and doesn’t hold up when the software is still in BETA.

Shove that greed where the sun don’t shine.

I purchased a Homey Pro 2023, and just a week later, my 2019 model stopped working. I reached out to customer support, and I was really impressed with their inquiries, responses, and genuine concern for my malfunctioning device. Honestly, I’ve never had such quick and straightforward communication! It couldn’t have been better. In the end, they provided me with a replacement 2019 edition for the time being! My home is up and running again :) Huge thanks! Too bad I can’t give it 10 stars!

Awesome help when issues arise. I felt heard and had a warranty problem sorted out in a really smooth and speedy way. For me, that's what makes a company shine - when problems pop up, and they will, it’s all about how you handle and treat your customers during those times that counts. Fantastic customer service on this matter, and I’m super happy.

The Homey Pro is an incredibly powerful, flexible, and user-friendly Domotic box. There's a fantastic community backing it up, plus the support is quick and responsive. No doubt about it, Homey stands out as the best smart home solution.

Awesome setup! I really wish there were more applications from various makers and that additional modules could be added to the apps we already have!

I’m really into my Homey Pro and the Advanced Flow feature. You can pretty much whip up anything you desire, and it offers fantastic control over your various devices!

This thing performs wonderfully and is really easy to use for the various apps available on the Homey Pro. If you've got a bunch of gear already, make sure to verify compatibility first. Five stars from me!

I've been using a Homey for two years and was quite satisfied until a few weeks back. Suddenly, it stopped responding and lost all connection. After reaching out to customer support, I got a reply in just half an hour. We exchanged a few emails that same day, and it became clear that the device was indeed faulty.

Even though my warranty had run out, Athom acknowledged that such an early malfunction shouldn't occur. They ended up sending me a replacement!

Forget the stereotypes about customer service being unhelpful! This was truly impressive support!

I accidentally ordered two different models, but no worries since one wasn’t ready to ship. As soon as I shot them an email, they got back to me right away, understanding my situation and sorting it out without any extra charges. Treating customers like this is the best way to build loyalty, and it truly makes a difference these days.

Great job, folks!
Daniele

Sadly, my Homey Pro (Early 2019) stopped working during its warranty time. I reached out to Homey support.

In less than a day, I got a response from Athom asking me to send in my defective Homey (they even provided a free shipping label), so I went ahead and did that. Just a few hours after they got my Homey, I was informed that it couldn’t be fixed and that a new Homey Pro was already on its way!
The very next day, I got my replacement Homey Pro (Early 2019) along with a code to get the advanced flow I had bought for my old one, totally free!

Big thanks to Athom for their help and for sorting this out so fast without any charges! Great job!!

I got my Homey through the Kickstarter campaign back in 2016. For a bunch of reasons, I never got around to activating it and kinda lost track of it. Just a couple of weeks ago, I stumbled upon my Homey again. I attempted to get it going, but the firmware was clearly outdated. After chatting with Athom, they requested that I send the Homey back so they could install new software, and now my Homey is up and running after 6 years. Really great support!

At first, I was really looking forward to this because the setup was a breeze. However, it now appears to lose the ZigBee driver with every software update, which happens roughly once a month. The whole reset and reboot thing is such a hassle! Why can't it just automatically detect when the network drops and reboot itself? It would save us all the trouble of having to do it manually. Honestly, I hardly use it these days, and my disappointment just keeps growing.

This is the easiest smart home hub I've ever used. Tons of integrations, but hey, there’s always room for more 😜. If a device doesn’t have much support, you can often find help on the forums. Plus, you can easily share your 'flows' with pals through messaging. (Flows are the automations you create - like turning on lights when motion is detected.)

Switched from my homemade fix for managing my smart gadgets to a Homey Pro, and I’m absolutely thrilled with how it turned out. It’s super user-friendly and operates smoothly with nearly all the devices I’ve tested. I’d totally suggest this product to anyone looking for a simple and effective method to manage their home.

I've got more than 60 devices, and the app just doesn't provide the right status. I end up checking my Hue app to see if the lights are actually on. Honestly, I'm really let down. The motion sensors are pretty slow to respond. Plus, there's no proper support for grouping lights in the app. Instead, there's a glitchy version that crashes all the time and is just plain confusing to use.